🚚 Shipping at a Glance — Giva Trust Market

''Orders are processed quickly and shipped with tracking to ensure you receive your items safely. For full details, see the complete Shipping Policy below.''

✅ Shipping Policy — Giva Trust Market

Thank you for shopping at Giva Trust Market! We want to make sure you understand how shipping works on our store. Please read the policy below for details on timelines, costs, and tracking.

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🚚 1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

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📦 2. Shipping Methods & Delivery Time

Delivery times vary based on your location and the method selected at checkout:

🔹 Standard Shipping

• Typically 7–15 business days after shipping

• Delivery times may vary due to carrier delays, local customs, or seasonal volume

Please Note: Delivery time begins after the order has shipped — not from the date the order was placed.

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💰 3. Shipping Costs

Shipping costs are calculated at checkout based on:
✔️ your delivery address
✔️ size and weight of your package
✔️ chosen shipping method

The exact shipping price is displayed in your cart before checkout, so you know the total cost before paying.

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📍 4. Order Tracking

Once your order ships, you will receive:
✔️ a confirmation email
✔️ a tracking number

You can use the tracking information to:
🔍 follow your delivery
📦 know when the package will arrive

If you don’t receive a tracking number within 3 business days after ordering, please contact us.

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🛃 5. Customs, Duties & Taxes

Your order may be subject to import duties, taxes, or customs fees depending on your country’s regulations.

These charges are not included in the purchase price and are the responsibility of the customer.

Please check with your local customs office for more information if needed.

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🛠️ 6. Shipping Exceptions

In rare cases, delivery may be delayed due to:
✔️ severe weather
✔️ carrier issues
✔️ holidays
✔️ customs inspections

We appreciate your patience in these situations.

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🔄 7. Damaged, Lost, or Missing Packages

If your order arrives damaged:
📸 Take photos of the damaged items and packaging
📩 Email us at contact@givatrust.com with your order number

If your package is lost or not delivered:
Contact us with your order number and we will assist you in locating the shipment or starting a claim.

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📧 8. Need Help or Have Questions?

We’re here to help!
📩 Email us anytime at contact@givatrust.com with your order number and question.

We aim to respond within 24–48 hours.